Returns & Exchanges

Returns And Exchanges:-

Any claims must be made within 10 days of receipt of the order. 

We do not exchange or refund earrings, hair accessories due to hygiene reasons. reserves the right not to accept any returns.  We will accept our obligations under the Consumers Guarantees Act by replacing faulty merchandise.  If you purchased a product with a major fault, you have the right to ask for a choice of replacement or refund.  If you purchased a product with a minor fault, we can choose to give you a free pair instead of a replacement or refund. does not offer returns or exchanges on sale items. Nor are we able to provide refunds for changes of mind goes to great efforts to check your purchase thoroughly for any faults before sending the product/s out to you. 

Refunds may take up to 10 days to be processed.  Once the refund has been processed, we will send you an email to notify you.

Please notify us by email :  should you have any problems.